Happy Bar & Grill is a chain of casual restaurants in Bulgaria and Barcelona. Thanks to the exceptional quality of the food and high service standards, the Happy Bar & Grill brand is the strongest and the largest of its class in Bulgaria. Beside the brand Happy, there are several other brands like Captain Cook, SASA, BAR-B-Q-King, Express Café, etc.
Managing a variety of legal entities, different manufacturing processes and over 30 restaurants requires maximum automation and full control over the business processes in real time. The dynamics of Happy's business calls for a tools for management and control - ERP system, which could allow quickly adding new business entities, which at the same time would subordinate the approved business processes of the company.
The solution is based on the ERP system Deltek Maconomy, which comprises all the companies in the JSC and all the aspects of their activities. FTS has developed a WEB Maconomy Portal, where all restaurants enter their costs for services and materials and register inquiries for the needed goods and products. The developed interface to the POS systems automates the process of registering the sales and the intercompany orders.
Deltek Maconomy as an integrated ERP system enables HAPPY to introduce standarts and business processes for all its departments. The control over the costs has improved, the software tools needed for following serial numbers are available. The unified reports for the management team and the audit are accurate and up-to-date.