World Transport Overseas manages its processes in the single information system Navitrans - FTS

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Success Story

World Transport Overseas manages its processes in the single information system Navitrans


The company uses the NaviTrans ERP solution based on Microsoft Dynamics NAV (now renamed Microsoft Dynamics 365 Business Central) to manage its daily processes.

FTS consultants implemented the system in few stages, starting with the financial accounting module. The company identified key users to configure the individual operating modules of the system. Instructions for the users were also developed together with them. At that time, the necessary management reports were also defined.

Then additional modules for e-commerce were developed to enable interactive exchange of information with customers in real time via the WTO website. In the last step of the implementation, an automatic information exchange system with the company’s main supplier was developed.


The final choice of the company management solution was influenced by the fact that WTO had branches that needed to be connected into a single information system. The choice in favor of the NaviTrans system was influenced by two factors: specialization of the solution for transportation companies, which was developed taking into account the practices of leading companies in the industry and full compatibility with all Microsoft products.


As a result of the implementation, the company noted

  • reduction in the use of local IT solutions;
  • standardization of processes;
  • alignment of processes and deadlines for cargo processing between offices
  • creation of a unified communication system (internal and external);
  • a structured document flow; and
  • strict financial reporting.
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World Transport Overseas (WTO) is a freight forwarding company in Eastern Europe with offices in Bulgaria, Serbia, Slovenia, Croatia and Romania. The company offers individual transport solutions and global coverage through agents in 100 countries around the world.


"We like that the system is open to development and allows us to build communication with our key partners, both customers and suppliers. At the same time, the system has clear processes that allow us to optimise operational work and automate certain steps, making it easier for colleagues to communicate with each other and save staff time"

Svetlin Peshev, CEO WTO

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