As a long-time Microsoft partner, FTS shares this vision – to help organizations become Frontier companies by building intelligent ecosystems in which data, automation and AI create measurable value for the business.

Intelligence – the new capital of modern business

At the heart of this transformation is intelligence – the new capital of modern business. Until recently, intelligence was a limited resource, dependent on the talent and energy of people. Today, thanks to autonomous AI solutions, intelligence is becoming an asset that can be scaled.

According to the Microsoft Work Trend Index 2025, 82% of business leaders already plan to use AI to compensate for the shortage of human capacity. This marks a strategic turn from the previous growth model – from now on it will be determined by the intelligence of systems, not by the human factor.

In FTS practice, this is already observed. Microsoft Dynamics 365 implementations show how intelligent solutions turn data into concrete actions:

• In production – Dynamics 365 Supply Chain Management with integrated Copilot analyzes sensor data and predicts the need for maintenance even before a failure.
• In sales – Dynamics 365 Sales generates personalized offers and recommendations for optimal contact with customers.
• In finance – Dynamics 365 Finance automates the monthly close and creates reports in minutes instead of days.

Data – the heartbeat of the intelligent organization

If AI is the brain, data is the circulatory system of the Frontier company. Every solution starts with a trusted and well-structured data flow. Frontier organizations treat data as a strategic asset that unites marketing, sales, service, and operations in a common intelligent environment.

Microsoft Fabric plays a key role as a single platform that covers the entire data path – from collection and storage to processing, analysis, and visualization. It unites data tools in a single integrated solution: Data Engineering, Data Factory, Data Science, Real-Time Analytics, Data Warehouse, and Power BI.

FTS’s experience in projects with Microsoft Fabric and applying the Frontier approach to data is already showing concrete results:

In manufacturing – data from machines, systems, and processes is consolidated in real time, which allows for preventive maintenance and capacity optimization.

In sales organizations – Fabric unites information from multiple sources – from ERP and CRM to market trends and social media, and allows teams to see the big picture for each customer and make more accurate forecasts.

The future belongs to those who build it

These examples outline the trend: intelligence is becoming a catalyst for growth. Frontier companies don’t just use technology – they transform it into a way of thinking, into a culture and a competitive advantage.

FTS supports businesses on the path to this transformation – from data and processes to the vision for the future. Because the future belongs to those who build it.

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Материалът AI ready, future ready. FTS Bulgaria’s vision for intelligent business е публикуван за пръв път на FTS.

Stanimir Kostov, FTS Group Managing Director:

„We believe that the future of information technology is in the Cloud.“

In-depth knowledge of Dynamics 365, optimal cloud solutions for any business and effective management through Data Analytics. These are the cornerstones of the competencies and services that FTS Bulgaria provides to its customers.

The highlights of the event were the novelties and trends in the development of the top Microsoft business apps, namely Dynamics 365 Finance and Operations, Dynamics 365 Business Central, Azure and Power BI.

Azure in Support of Your Growth Strategy

Azure is one of the world’s fastest-growing large cloud platforms offering secure data storage and having the most extensive list of compliance certifications for each cloud service provider.

„Security should be a top priority for every business, wherever it is located and whatever its nature might be,” said Kalin Dimtchev, Country Manager Microsoft Bulgaria; Regional Country Manager Lead. 

Microsoft Azure is an ever-growing platform with a wide range of integrated cloud services such as analytics, computing, database, mobile, networking, storage and web. Azure is constantly evolving and is currently the largest cloud resource on the market being actively followed by Amazon and Google.

Business Intelligence (BI) solution and Dynamics 365

Most Dynamics 365 customers are customers with large volumes of transactions, a high turnover and commonly have large numbers of staff – all these factors require a special approach when implementing a BI solution.

Key features of the BI solution:

• To be a success, a project needs a person from the top management actively involved in it;
• Balance between requirements and license costs, as well as creating hybrid tables
• Data protection and compliance with corporate security policies

Leader for Cloud ERP for Product-centric Companies 

This is how Gartner recognizes Dynamics 365 Finance and Operations in its 2021 Magic Quadrant.

„Because it is a cloud-based system, because it has composable and packaged business capabilities, because it provides a number of standardized ERP features and tools for development and automation, because it has built-in analytical insights.“

Dynamics 365 Finance and Operations is a dynamically developing ERP system. „Thanks to the solid investments by Microsoft, we get a number of new features and improvements with every release, every month.“

Some of them were presented at the event:

Priority-based Planning in Dynamics 365 Finance and Operations

Thanks to this new feature in Dynamics 365 Finance and Operations, sales orders can now be prioritized. The sequence for covering a demand can be based on priorities specified by the users, and not only on the requirement dates requested by the customer. In addition – when defining the minimum inventory level, there is an option to define a reorder point. Until now, it was only possible to define minimum and maximum inventory quantities; and also an option to define a percentage for the maximum inventory quantities – the system calculates this by comparing the current stock level against the maximum defined stock level for the respective warehouse. Priority is given to the warehouse with lower stock levels.

Warehouse Slotting in Dynamics 365 Finance and Operations

Warehouse slotting consolidates demand generated by sales orders and makes a replenishment of missing quantities in a picking location. The analysis takes into account the demand unit of measure, thus allowing for splitting the consolidated replenishment, for example, into a picking location for items and a picking location for cartons. Warehouse slotting goes through several stages – analysis of demand, locating /the system determines the best possible location for replenishment/ and generation of the replenishment work/task.

Automated Purchase Invoice Processing in Dynamics 365 Finance and Operations

The process can now be fully automated through two Power Platform components. Through Power Automate, which manages the flow of data from where the invoice scan is until the import of data into the ERP system, and AI Builder, which reads and identifies scanned invoice data, invoice data are imported into Dynamics 365 Finance and Operations where these invoices can be automatically forwarded for approval, go through the matching procedure and are automatically posted.

The Advantages of the Cloud in the Context of Business Central – a Complete Business Management Solution for Small and Medium-sized Companies

Key advantages of Business Central in the cloud are: “upgrades can happen within hours” and “you can always have the latest version and access the latest and most advanced features”.

What’s New About Business Central Integrations

The system can be integrated with all Microsoft 365 products. The new thing about the integration with Outlook is related to the files we receive in emails – now from the received email you can attach files to the contact or order in Business Central. Data from the system can be easily shared in MS Teams – for example, you can adjust a price or add an additional discount, and the changes are immediately seen in Business Central. In One Drive, we can save a piece of information and then share it with specific colleagues and set restrictions for other colleagues. Another important integration is with Office 365 – what’s new is the import of a report from Excel as template into the system, as well as additional formatting of reports through graphs, charts and Pivot tables.

What’s New About Business Central Features

There are also a number of new features in each of Business Central modules. For the financе module – control of expense accruals, blocking accidental deletion, posting error checks; for the project module – sending emails from the project that can be loaded as tasks in Outlook; for the production module – creating a recipe and route in an inventory unit, forecasts based on variants, as well as adding fixed quantity in a production order.

FTS also presented its mobile WMS solution for Business Central which extends the warehouse functionality of the system and enables communication with the mobile application. Employees can easily register the movement of goods and materials, and thеir actions can be seen in real time in the EPR via web services.

For more information on the cloud solutions we offer, do not hesitate to contact us for a free consultation and demo at: https://fts-eu.com/.

Материалът Digitalization Through Cloud Solutions is the Key to Sustainable Business Growth е публикуван за пръв път на FTS.

Всичко това допринася за неефективното управление на проектите, особено когато става на въпрос за комплексни и трудни за предвиждане, прогнозиране, координиране и изпълнение проекти.

С какво ни помага Microsoft Dynamics 365 Project Operations?

Dynamics 365 Project Operations e единно бизнес приложение, която обединява в едно ключовите за една проектно-ориентирана компания дейности:

• Lead and Opportunity management
• Project Planning
• Resource Utilization
• Team collaboration
• Time and Expenses
• Project accounting
• Reporting.

Dynamics 365 Project Operations позволява на компаниите да управляват бизнеса си от едно място и обединява работата на различните отдели, така че всички да работят ефективно, да оптимизират операциите си и успешно да реализират всеки един проект.

Lead and Opportunity management

Чрез Dynamics 365 Project Operations проследявате цялата информация за потенциален клиент от Lead през Opportunity до Quote и Contract. Може да прилагате различни ценови листи в офертата, изчислени на база разнообразни измерения. Избирате как да бъдат генерирани редовете на офертата – ръчно, да бъдат базирани на оценки на предходни проекти, на темплейти или генерирани на база на детайлен план на проекта.

В случай на спечелена сделка, договорът се генерира автоматично в draft статус като са възможни различни типове договори – fixed price, expense-based или комбинация от двете.

Project Planning

Проектните мениджъри могат да създават детайлен план на проекта, използвайки възможностите на вградения Microsoft Project for web – Kanban planning views, Gantt charts and work breakdown structures. Същевременно комуникират всички детайли по задачите от плана с колегите си в Microsoft Teams.

Resource Utilization

Dynamics 365 Project Operations разполага с Universal Resource Scheduling механизъм, който дава възможност за лесно планиране и намиране на свободни служители с подходящия набор от умения за даден проект, а също и за цялостно управление на ресурсите на компанията. Ресурсите могат да бъдат от различен тип – вътрешни и външни служители, оборудване и др. Намерените от ресурсния мениджър ресурси могат да бъдат директно буквани по проекта, но могат да бъдат и предлагани на проектния мениджър чрез resources requests. Всички умения на служителите се класифицират, поддържат и оценяват с подходящи за бизнеса модели.

Team collaboration

Екипите комуникират бързо и ефективно планове, бюджети, обхвати, задачи и срокове директно в Microsoft Teams, който е интегриран в Project Operations. Могат да споделят съдържание или записват разговори.

Time and Expenses

Служителите лесно и бързо въвеждат на дневна база отработеното време по проекти като използват уеб или мобилно приложение. Могат да submit-ват за одобрение своите отчети за време на периодична/седмична база. Одобряващите са навременно информирани за регистрираното време и имат възможност да одобряват лесно и наведнъж няколко time entries.

Аналогично се отразяват и разходите на служителите по проекти чрез възможностите на Expense management модула. Отново служителят използва уеб или мобилно приложение. Това позволява качването на бележки и фактури в момента на получаването им. Бележките се съхраняват и на по-късен етап от тях се създават разходите редове, които могат да бъдат автоматично създадени благодарение на вградените OCR data extraction възможности. Разходните редове в последствие се обединяват в expense report, който се предава по-нататък за преглед и обработка.

Project accounting

Интегрирането с Dynamics 365 Finance дава обширни финансови функционалности като:

• revenue and cost recognition
• периодично фактуриране
• фактуриране на етапи/milestones
• фактуриране на аванси
• фактуриране на база time & material, с възможността за коригиране и обработка на редовете за фактуриране
• калкулиране на коректно ДДС спрямо изисквания на съответното законодателство.

Всичко това е организирано в подходящи работни области и позволява лесно създаване на предложения за фактура, обработване и предаване за преглед и издаване.

Вградената интеграция с Dynamics 365 Finance дава възможност за цялостна счетоводна отчетност на компанията чрез използването и на останалите модули от системата – Accounts payable, Accounts receivable, General ledger, Fixed assets и др.

Reporting

Project Operations идва с вградени Power BI отчети – KPIs и dashboard за използването на ресурсите, планиране, бюджетиране и изпълнение на проектите.

В заключение, всички тези възможности на Dynamics 365 Project Operations не са новост. Те са резултат от обединението на няколко бизнес приложения на Microsoft, които предоставят най-добрите функционалности и практики в съответната област:

• Project for the web
• Project service automation
• Модула Project management and accounting в Dynamics 365 Finance

Сливането е възможно благодарение на Microsoft Power Planform и Microsoft Dataverse, обединяващата платформа на екосистемата Dynamics 365.

Повече за ФТС България можете да прочетете нa www.fts-eu.com.

Материалът Gain a competitive edge with Dynamics 365 Project Operations е публикуван за пръв път на FTS.

Contact us to:

• help you facilitate the remote work of your colleagues;
• guide you through Microsoft 365 plans and help you choose the plan that best meets your functional and budget requirements;
• make the various services available with Microsoft 365 and Office 365 known to you;
• offer you the best price conditions on the market, combined with flexible invoicing schemes;
• give you ideas of how to use Microsoft 365 advanced services to increase the information and communication security in your company.

For more information, contact our technical consultants on 02/818 3663 or the contact form on our website.

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Материалът Microsoft 365 (Office 365) licenses from FTS е публикуван за пръв път на FTS.