As a long-time Microsoft partner, FTS shares this vision – to help organizations become Frontier companies by building intelligent ecosystems in which data, automation and AI create measurable value for the business.

Intelligence – the new capital of modern business

At the heart of this transformation is intelligence – the new capital of modern business. Until recently, intelligence was a limited resource, dependent on the talent and energy of people. Today, thanks to autonomous AI solutions, intelligence is becoming an asset that can be scaled.

According to the Microsoft Work Trend Index 2025, 82% of business leaders already plan to use AI to compensate for the shortage of human capacity. This marks a strategic turn from the previous growth model – from now on it will be determined by the intelligence of systems, not by the human factor.

In FTS practice, this is already observed. Microsoft Dynamics 365 implementations show how intelligent solutions turn data into concrete actions:

• In production – Dynamics 365 Supply Chain Management with integrated Copilot analyzes sensor data and predicts the need for maintenance even before a failure.
• In sales – Dynamics 365 Sales generates personalized offers and recommendations for optimal contact with customers.
• In finance – Dynamics 365 Finance automates the monthly close and creates reports in minutes instead of days.

Data – the heartbeat of the intelligent organization

If AI is the brain, data is the circulatory system of the Frontier company. Every solution starts with a trusted and well-structured data flow. Frontier organizations treat data as a strategic asset that unites marketing, sales, service, and operations in a common intelligent environment.

Microsoft Fabric plays a key role as a single platform that covers the entire data path – from collection and storage to processing, analysis, and visualization. It unites data tools in a single integrated solution: Data Engineering, Data Factory, Data Science, Real-Time Analytics, Data Warehouse, and Power BI.

FTS’s experience in projects with Microsoft Fabric and applying the Frontier approach to data is already showing concrete results:

In manufacturing – data from machines, systems, and processes is consolidated in real time, which allows for preventive maintenance and capacity optimization.

In sales organizations – Fabric unites information from multiple sources – from ERP and CRM to market trends and social media, and allows teams to see the big picture for each customer and make more accurate forecasts.

The future belongs to those who build it

These examples outline the trend: intelligence is becoming a catalyst for growth. Frontier companies don’t just use technology – they transform it into a way of thinking, into a culture and a competitive advantage.

FTS supports businesses on the path to this transformation – from data and processes to the vision for the future. Because the future belongs to those who build it.

Here you may get to know the official article in Capital.

More about us from CBN-Bulgaria – the Blog for the Bulgarian Business and Market Analysis.

More on us in the professional platform for specialists in various business sectors ProfiLand here.

Материалът AI ready, future ready. FTS Bulgaria’s vision for intelligent business е публикуван за пръв път на FTS.

The central message echoed throughout the conference:

We’ve entered a new era of AI, and this transformation starts with data.

Below are our key takeaways and impressions — and how they shape our perspective on what’s next for businesses embracing Microsoft Fabric and AI.

Data Preparation for the AI-Ready Business

A recurring insight at FabCon 2025 was that great AI starts with great data. Models, copilots, and agents are only as good as the data that powers them — “garbage in, garbage out” still holds true.

Fabric makes data preparation and unification far easier for enterprises:

• It connects data across systems and clouds with minimal movement or duplication.

• Cleansing, transformation, and governance happen natively inside Fabric.

• Teams can ensure their AI initiatives are built on consistent, reliable information.

FTS takeaway: Before launching AI projects, organizations must focus on creating an AI-ready data foundation. Fabric simplifies that process, helping data and business teams collaborate on a single version of truth.

OneLake: The Core of Connected Intelligence

At the heart of Fabric lies OneLake — Microsoft’s “OneDrive for data.”
It unifies data across on-premises and cloud systems, removing the friction between data engineering, analytics, and AI.

Key highlights from FabCon Vienna:

• Real-time mirroring for Oracle and Google BigQuery (preview).

• Shortcuts to Azure Blob Storage, now generally available.

• Automatic data conversion (JSON/Parquet → Delta) for analytics-ready storage.

• Azure AI Search integration, enabling copilots to query governed enterprise data.

FTS takeaway: OneLake is becoming the single source of intelligence across the data estate — a foundation that lets every team access, analyze, and act on consistent data.

Fabric Unification: From Data to Action

Microsoft presented a bold vision of the “Frontier Firm” — an AI-first organization powered by Copilot + Agents + Data + Human Ambition.
This vision is built on Fabric’s evolution from a unified analytics tool to a unified data platform — one that bridges operational and analytical systems.

Highlights include:

• Zero-ETL data integration, allowing near real-time mirroring from databases like SQL Server, Cosmos DB, Oracle, and BigQuery into OneLake.

• Reverse ETL, enabling insights to flow back into business systems like CRM or ERP — transforming reports into interactive, actionable tools.

• Graph and Maps in Fabric, offering connected and geospatial intelligence natively within OneLake.

FTS takeaway: Data no longer stops at analytics dashboards. Fabric makes it actionable — closing the loop between insight and execution.

Enterprise-Ready Security and Performance

AI adoption can’t succeed without trust and governance.
Microsoft reinforced that Fabric’s security and compliance capabilities are integral, not optional:

• Centralized security management in the OneLake catalog with new “Secure” and “Govern” tabs.

• Security policies that travel with data, across Fabric and into Microsoft 365 apps.

• Workspace-level controls including Private Link, customer-managed keys, and outbound protection.

• Performance boosts, with Fabric Data Warehouse now up to 36 % faster.

FTS takeaway: Organizations can now expand access to data while maintaining full control — achieving the right balance between openness and governance.

FTS Perspective

As participants at FabCon Vienna, we saw how Microsoft Fabric is reshaping the landscape of intelligent, data-driven business.
At FTS, we view Fabric as more than a platform — it’s a strategic enabler for the AI-first organization.

Our role is to help clients:

• Build unified, governed data foundations.

• Apply AI responsibly and effectively.

• Turn data into action through connected intelligence.

“Microsoft Fabric is redefining how organizations use data. The future belongs to businesses that combine information with intelligence — turning insight into impact.”
— FTS Team at FabCon Vienna 2025

Moving Forward

The momentum from #FabCon 2025 signals a clear direction: the AI-powered enterprise will be built on unified, secure, and open data.

As Microsoft Fabric continues to evolve, FTS will keep supporting clients on this journey — helping them transform their data landscapes, accelerate innovation, and create measurable business value through AI-ready solutions.

Материалът Inside FabCon 2025: FTS’s Key Takeaways on the Future of Data-Driven Business е публикуван за пръв път на FTS.

The aim of the project is to develop an innovative software product – an innovative solution that will use modern AI (artificial intelligence) tools and which will be developed with the aim of automating the processes of extracting and structuring data from different types of documents and directly entering the prepared data into the ERP systems of clients. The innovation will be developed entirely by its own staff, which will help to increase the company’s innovation activity.

As one of the leading providers and implementers of business software for SMEs and large companies in Central and Eastern Europe, FTS works to optimize business processes and implement innovative IT solutions for business management. The expert capacity; the high R&D potential of the sector in which FTS develops its main activity; knowledge of new AI tools and past experience in developing innovations are a prerequisite for the success of the innovation developed under the project, which falls within the thematic area of the Innovation Strategy for Smart Specialization 2021-2027 – “Informatics and ICT”.

Project duration: 03/2025 – 03/2026

Total budget: 511,500.00 BGN

EU funding: 125,317.50 BGN

NB funding: 53,707.50 BGN

Contact us for more information.

Материалът FTS Bulgaria OOD is a beneficiary under a contract for the provision of financial assistance е публикуван за пръв път на FTS.

30 years on the market. How is the business of “FTS Bulgaria” developing?

Iskra Todorova (I.T.), manager of “FTS Bulgaria” and operational manager for Dynamics 365: Our company has been building comprehensive technological solutions for business management for 30 years, based on proven global innovations and technologies. With a focus on ERP, CRM and BI solutions, we provide our clients with powerful platforms for transformation and growth. The main technologies we use include Microsoft Dynamics 365, Power Platform and Microsoft Fabric – solutions that not only optimize business processes and extract value from data, but also allow organizations to adapt to the constantly changing digital environment.

Our main priority has always been to be close to our clients – not only as a response to their current technological needs, but also as a strategic partner who guides them through the process of digital transformation. Over the years, we have built a reputation as a reliable and trustworthy partner that not only implements solutions, but also actively helps clients build and develop their business models and development strategies.

What sets you apart from other ERP/CRM providers on the market?

Tsanka Markova (T.M.), CEO of FTS Bulgaria and Operations Manager for Data & Analytics: For our clients, FTS is much more than a software and services provider – we are their strategic advisor, offering solutions with long-term value. Our uniqueness lies in our ability to recognize and implement the latest technological innovations. We closely follow the trends set by technology leaders such as Microsoft, and invest resources in testing and implementing new technologies. The combination of in-depth business knowledge and strong IT expertise allows us to achieve results that shape the future of both our clients and FTS.

We call ourselves early adopters because we proactively seek out innovations and offer solutions to the market before they become mainstream. This gives us a competitive advantage, while building long-term relationships with our clients and deepening our partnership with Microsoft. A prime example of this is the Cloud First strategy, which we adopted back in 2017 and which required us to make a significant investment in resources, in training our team and transforming the overall way of working.

We are currently seeing the results of this decision, which some previously described as risky. 85% of FTS’s revenue comes from cloud solutions and services, and Microsoft recognized us as the company that adapted its business model the fastest to work with Microsoft Azure. Even more important for us is that thanks to the early adoption of the Cloud First strategy, we have the most experienced team in Bulgaria for implementing and supporting Dynamics 365 in the corporate segment, where the functionality is complex, the data volumes are large, and the requirements for speed and security are uncompromising.

How does Dynamics 365 contribute to the success of companies and the growth of FTS?

I.T.: Dynamics 365 is the most important product line in FTS, with a share of 75% of revenues and with growth of over 25% on an annual basis, as is the growth set in the company’s 2030 plan. This sustainable growth reflects not only our expertise, but also the growing need for reliable ERP solutions.

Our main focus is on the ERP solutions Dynamics 365 Finance and Operations and Dynamics 365 Business Central. We are clear market leaders in this area. We have numerous clients from different industries and of different scales, with whom we work on various projects, striving to offer and develop personalized and innovative solutions for them in the long term.

Many K100 companies rely on our expertise. They often have a holding structure and for them we solve specific challenges related to the management of a single model of the implemented solution. This allows them to expand their activities and easily and quickly enter new markets, having a standardized work model and a system that ensures it.

It is interesting to work with clients whose business is related to large volumes of transactions – manufacturing, distribution and retail companies. For these companies, it is essential to have a reliable system that works without interruption and has a high level of responsiveness. For them, it is extremely important that the processes are correctly defined and configured to match the intensity of their daily work.

Our expertise in Dynamics 365 and the many successful projects were honored by Microsoft and in 2023, FTS received the recognition “Microsoft Partner of the Year for Bulgaria”. This prestigious recognition is extremely valuable to us, since Dynamics partners rarely receive such an award at a global level. The award reflects our leading role in the transformation and migration of companies to cloud ERP solutions, our in-depth understanding of their development and implementation, as well as our desire to be at the forefront of technological changes by implementing the latest functionalities and improvements in the projects we execute.

What is the role of the Data & Analytics practice and how does working with data complement Microsoft Dynamics 365?

T.M.: People who are professionally involved in data processing know that “without data, everything we say is just personal opinion” (words of Edward Deming). The ability to collect, process and extract relevant conclusions from various data sources is essential for developing effective business strategies. This statement is especially true for data generated by systems such as Microsoft Dynamics 365 FnO, Business Central and SAP. The ability to draw conclusions and identify trends from this data is critical for effective business management.

The role of the Data & Analytics department at FTS is to help our clients turn data into a strategic asset. Although most clients associate us only with Power BI, our tasks cover the entire process of building a data product – from collecting and processing data to storing, analyzing and visualizing it. The main technology we use is Microsoft Fabric – a comprehensive cloud platform that builds on traditional BI. Microsoft Fabric provides an integrated and scalable environment for data management and analytics and adapts to the specific needs of each organization.

How is AI changing your work and the solutions you offer?

I.T.: One of the latest significant innovations is the inclusion of AI, the so-called Copilot, in various Dynamics 365 functionalities. Although the Copilot functionality has only recently been in Dynamics 365 systems, it already shows the real potential of AI in the automation and optimization of business processes.

Integrated into the Dynamics 365 interface, Copilot significantly facilitates interaction with data. Certain functionalities are upgraded with Copilot summaries, which provide a quick overview of the most important information that the user works with and has access to – for example, general information about orders with a given supplier, changes to them, delays in deliveries that need attention, unpaid invoices, etc. Similar summaries are available for customer overdue orders, warehouse load, etc.

The system offers integration with AI Builder, which recognizes invoice images. With each new invoice, AI Builder is trained to recognize different formats, which facilitates the automation of document processing and saves significant time in routine operations.

T.M.: In our Data & Analytics projects, we use the available Microsoft Copilot assistants to make our work more efficient. For example, with the help of Copilot, we translate the metadata of a semantic model into another language, automate the documentation of the model, or receive guidance on interesting observations and/or anomalies. The built-in LLMs (large language models) in Microsoft Fabric allow business users to get answers to questions like “What is the change in the consumer basket compared to last year?” or “In which region did sales of product A per capita increase the most?”. Many built-in Microsoft AI services are used for monitoring security and data management, which greatly facilitates the work of so-called data governance specialists.

AI has definitely entered the daily lives of both business users and IT specialists. But using a second pilot (Copilot) requires the presence of a “pilot” – an expert who can guide and maximize the benefits of these technologies. That is why as a company we are constantly investing in the training of our team and building a company culture that encourages creativity and innovation.

You can find the original article by Capital here.

Материалът “FTS Bulgaria” is an example of technological leadership in action е публикуван за пръв път на FTS.

Stanimir Kostov, FTS Group Managing Director:

„We believe that the future of information technology is in the Cloud.“

In-depth knowledge of Dynamics 365, optimal cloud solutions for any business and effective management through Data Analytics. These are the cornerstones of the competencies and services that FTS Bulgaria provides to its customers.

The highlights of the event were the novelties and trends in the development of the top Microsoft business apps, namely Dynamics 365 Finance and Operations, Dynamics 365 Business Central, Azure and Power BI.

Azure in Support of Your Growth Strategy

Azure is one of the world’s fastest-growing large cloud platforms offering secure data storage and having the most extensive list of compliance certifications for each cloud service provider.

„Security should be a top priority for every business, wherever it is located and whatever its nature might be,” said Kalin Dimtchev, Country Manager Microsoft Bulgaria; Regional Country Manager Lead. 

Microsoft Azure is an ever-growing platform with a wide range of integrated cloud services such as analytics, computing, database, mobile, networking, storage and web. Azure is constantly evolving and is currently the largest cloud resource on the market being actively followed by Amazon and Google.

Business Intelligence (BI) solution and Dynamics 365

Most Dynamics 365 customers are customers with large volumes of transactions, a high turnover and commonly have large numbers of staff – all these factors require a special approach when implementing a BI solution.

Key features of the BI solution:

• To be a success, a project needs a person from the top management actively involved in it;
• Balance between requirements and license costs, as well as creating hybrid tables
• Data protection and compliance with corporate security policies

Leader for Cloud ERP for Product-centric Companies 

This is how Gartner recognizes Dynamics 365 Finance and Operations in its 2021 Magic Quadrant.

„Because it is a cloud-based system, because it has composable and packaged business capabilities, because it provides a number of standardized ERP features and tools for development and automation, because it has built-in analytical insights.“

Dynamics 365 Finance and Operations is a dynamically developing ERP system. „Thanks to the solid investments by Microsoft, we get a number of new features and improvements with every release, every month.“

Some of them were presented at the event:

Priority-based Planning in Dynamics 365 Finance and Operations

Thanks to this new feature in Dynamics 365 Finance and Operations, sales orders can now be prioritized. The sequence for covering a demand can be based on priorities specified by the users, and not only on the requirement dates requested by the customer. In addition – when defining the minimum inventory level, there is an option to define a reorder point. Until now, it was only possible to define minimum and maximum inventory quantities; and also an option to define a percentage for the maximum inventory quantities – the system calculates this by comparing the current stock level against the maximum defined stock level for the respective warehouse. Priority is given to the warehouse with lower stock levels.

Warehouse Slotting in Dynamics 365 Finance and Operations

Warehouse slotting consolidates demand generated by sales orders and makes a replenishment of missing quantities in a picking location. The analysis takes into account the demand unit of measure, thus allowing for splitting the consolidated replenishment, for example, into a picking location for items and a picking location for cartons. Warehouse slotting goes through several stages – analysis of demand, locating /the system determines the best possible location for replenishment/ and generation of the replenishment work/task.

Automated Purchase Invoice Processing in Dynamics 365 Finance and Operations

The process can now be fully automated through two Power Platform components. Through Power Automate, which manages the flow of data from where the invoice scan is until the import of data into the ERP system, and AI Builder, which reads and identifies scanned invoice data, invoice data are imported into Dynamics 365 Finance and Operations where these invoices can be automatically forwarded for approval, go through the matching procedure and are automatically posted.

The Advantages of the Cloud in the Context of Business Central – a Complete Business Management Solution for Small and Medium-sized Companies

Key advantages of Business Central in the cloud are: “upgrades can happen within hours” and “you can always have the latest version and access the latest and most advanced features”.

What’s New About Business Central Integrations

The system can be integrated with all Microsoft 365 products. The new thing about the integration with Outlook is related to the files we receive in emails – now from the received email you can attach files to the contact or order in Business Central. Data from the system can be easily shared in MS Teams – for example, you can adjust a price or add an additional discount, and the changes are immediately seen in Business Central. In One Drive, we can save a piece of information and then share it with specific colleagues and set restrictions for other colleagues. Another important integration is with Office 365 – what’s new is the import of a report from Excel as template into the system, as well as additional formatting of reports through graphs, charts and Pivot tables.

What’s New About Business Central Features

There are also a number of new features in each of Business Central modules. For the financе module – control of expense accruals, blocking accidental deletion, posting error checks; for the project module – sending emails from the project that can be loaded as tasks in Outlook; for the production module – creating a recipe and route in an inventory unit, forecasts based on variants, as well as adding fixed quantity in a production order.

FTS also presented its mobile WMS solution for Business Central which extends the warehouse functionality of the system and enables communication with the mobile application. Employees can easily register the movement of goods and materials, and thеir actions can be seen in real time in the EPR via web services.

For more information on the cloud solutions we offer, do not hesitate to contact us for a free consultation and demo at: https://fts-eu.com/.

Материалът Digitalization Through Cloud Solutions is the Key to Sustainable Business Growth е публикуван за пръв път на FTS.

Let’s look at the following scenario – business users need to analyze customer receivables grouped by sales representatives. The analysis should cover a specific period and specific customers, selected on the basis of different analytics such as group, city, customer name, etc. Users should be able to quickly see what are the receivables for the selected group of customers and to generate for a selected sales representative an Excel file with separate pages for each customer. The file must be well formatted and ready to be sent to customers without the need for further processing.

The availability of a paginated report visual allows the task to be elegantly solved in Power BI. In Power BI Desktop we build reports with the typical Power BI capabilities for visual presentation of information. With bar chart visualizations and appropriate formatting we present the receivables by sales representatives. We add the new paginated report visual and connect its parameters with the data from our dataset. The outcome is an interactive report made up of interconnected parts and having the necessary functionality to export data in specific formatting.

Материалът Embed a Paginated Report Visual in Power BI е публикуван за пръв път на FTS.

Dive in the whole new world of building quality digital experience and transforming your business with powerful cutting-edge technologies. On the event, you can hear about new changes and improvements in the Business Applications portfolio, and how the vendor is planning to invest in solutions and community to drive business success for organizations globally.

You can enjoy 89 sessions featuring Microsoft senior leaders from product marketing, development, product teams, watch demos, learn about product roadmaps, see real-world stories from the partners and customers and connect with peers from the global MS community. Special sessions will be dedicated to Dynamics 365, Power Platform, including Power BI future developments.

The event will be full of useful information and stimulating insights for CIOs, Directors for Digital Transformation, Senior Developers and Engineers, Senior and Mid-level Leaders, companies that already have been working with Microsoft business applications.

Short on the agenda of the event:

• Celebrating customers and partners that have provided inspiration through the last year, and the members of the community who are the catalysts driving transformation
• What is new and what is next for the Business Applications portfolio
• Updates and features on products across Dynamics 365 and Power Platform. Learn how to get empowered to improve your processes, create better experiences, and more
• Ask the Experts: Microsoft subject matter experts will answer your questions in real time about content you consumed in the Featured Sessions
• Learn Live: Guided online experiences with a subject matter expert who will walk and talk through Microsoft Learn modules
• Humans of IT: Discover the intersection between humanity and tech through inspirational stories
• Cloud Skills Challenge: Participate in interactive learning modules and hone your skills in Business Applications focused challenges
• Table Talks: Share insights with other attendees in an on-going live chat. Then, listen to community leads highlight what’s been discussed
• Product Roundtables: Participate in two-way discussions with the product teams where they’ll listen to your feedback and help shape the future of Microsoft products

The official event starts at 8:00 AM PDT, however, you can choose only sessions of your interest and register here: https://mymbas.microsoft.com/home

Interested or want to know more about how you can benefit from Microsoft Business Applications?

Please, choose the office and contact us here.

Read and follow us on LinkedIn.

Материалът Inviting You to Join the Microsoft Business Applications Summit 2021 е публикуван за пръв път на FTS.

FTS Bulgaria has announced that in February 2021 it finalized its agreement with Dynamic Solutions, on the basis of which FTS acquires Dynamic Solutions’ Microsoft business and team.

For its 26 years of operation on the Bulgarian market, FTS has proven to be a knowledgeable, loyal and committed partner for ERP/CRM/BI business solutions. The past year of COVID-19 pandemic has shown that the company has the flexibility and wisdom to successfully deal with challenges and emergencies. For 2020, the company reported 60% growth in the number of projects and 70% growth in Microsoft Dynamics projects implemented in the cloud. In following its strategy for growth and strengthening its leading position as a Microsoft Dynamics Partner, FTS signed a deal to acquire Dynamic Solutions’ Microsoft business.

As a result of the deal, FTS takes over Microsoft customer service of Dynamic Solutions. The entire Dynamic Solutions team of highly experienced and motivated Microsoft consultants and programmers joins FTS. Our combined team and the expertise that FTS possesses in Microsoft Dynamics, Microsoft cloud solutions, Data & Analytics, will enable the company to implement large-scale IT projects by offering industry-specific solutions for FTS local and regional customers.

About FTS

FTS Bulgaria is a company with over 26 years of experience and focus on building business management solutions. The company is a longtime partner of Microsoft, M-Files and Deltek Maconomy. It holds Microsoft gold competencies in ERP, cloud solutions, Data & Analytics and it is also a Microsoft Direct CSP. More than 300 companies and over 5,000 users rely on the expertise, experience and commitment of FTS. Find more about FTS Bulgaria at www.fts-eu.com.

About Dynamic Solutions

Dynamic Solutions is the successor to LLP Dynamics (Xapt Solutions). For years, the company has been one of the leading ERP providers in the region with its Microsoft team having a notable track record of implementing a large number of Microsoft Dynamics projects – many of which with successfully built specific vertical solutions. Find more about Dynamic Solutions at www.dynamicsolutions.bg.

Interested or want to know more about how you can benefit from FTS Solutions?

Please, choose the office and contact us here.

Read and follow us on LinkedIn.

Материалът FTS Announces Acquisition of Dynamic Solutions’ Microsoft Business е публикуван за пръв път на FTS.

The steps to get the priority access for Power BI Premium per user are very simple and straight-forward. Just visit the Microsoft registration form and follow the instructions. When approved, you will be able to activate the preview Premium per user license as described here. During the preview period there are no limitation on the number of trial Premium per user licenses per tenant. This is allows the companies to get the real picture of the Premium features that are useful for the organization and to estimate the number of the Premium licenses needed in the future.

if you are asking yourself what are the benefits of Power BI Premium per user, read our blog post “What Do We Get with Power BI Premium per User License?”.

We have applied and are so thrilled to be among the first to start using the Power BI Premium per user!

Interested or want to know more about how you can benefit from FTS Solutions?

Please, choose the office and contact us here.

Read and follow us on LinkedIn.

Материалът Priority Access sign-up for Power BI Premium per user е публикуван за пръв път на FTS.