During the demonstrations, we showed how Dynamics 365, powered by Copilot and advanced analytical tools, is changing the way businesses manage the Customer Journey.

With the help of AI technologies, companies can achieve:

• Better personalization of customer communication
• Faster and more accurate decisions thanks to automation
• More effective planning and data analysisDuring the roundtable, the FTS Bulgaria team shared why adopting AI tools is no longer an option, but a necessity. We showed specific examples of how these solutions lead to a smarter customer experience and real business results.

💡 And what does your customer journey look like? You can read more about the CRM functionalities of Microsoft Dynamics 365 in Sales here.
And about Dynamics 365 Marketing here.

📩 For more information: info.bg@fts-eu.com

Материалът What’s new in Dynamics 365 for Sales, Marketing, and Customer Service: AI, Copilot, and a smarter customer experience е публикуван за пръв път на FTS.

The webinar, hosted by Docentric Output Management Experts and FTS Bulgaria specialists, was a valuable opportunity to explore proven strategies for overcoming common Dynamics 365 Finance (D365FO) challenges—such as slow document customizations, complex distribution setups, and ongoing maintenance issues—in order to streamline output management.

From intuitive design tools to seamless integration, we’ll show you how to deliver better results, happier stakeholders, and maximum system uptime—all while keeping IT effort and costs in check.

What You Learnt

• How to slash document and print form design time with user-friendly, no-code tools.
• Best practices for simplifying distribution, leveraging D365FO’s native framework.
• Strategies to ensure high performing, reliable, scalable document and print form generation with minimal maintenance.
• Tips to enhance efficiency, uptime, and cost-effectiveness for your business.

Why was Good to Attend

Stop struggling with inefficient document and print form processes that delay projects and frustrate teams. This webinar will equip you with actionable insights to transform how you manage document and print form generation and distribution in D365FO, ensuring smoother implementations, happier business users, and reliable operations. Plus, learn how to achieve all this without breaking the bank.

For any questions concerning Finance visit this page: Microsoft Dynamics 365 Finance and Operations – FTS.

#FTSBulgaria, #FO, #Finance, #D365, #D365F&O, #Finance&Operations, #Docentric, #PrintManagement

Материалът FTS-Docentric free Webinar on “Best Practices for Generating and Distributing Documents and Print Forms in D365FO” е публикуван за пръв път на FTS.

We’re excited to announce a strategic collaboration that brings even more value to our Dynamics 365 Finance & Operations clients.

With over 30 years of experience in business software and consulting, FTS Bulgaria is a trusted Microsoft partner in the region, known for delivering complex ERP projects with precision and long-term vision. By teaming up with Docentric, a leader in document automation and reporting for D365FO, we further strengthen our offering in the areas of:

• Business document generation & design
• Faster implementation of reporting solutions
• Enhanced end-user experience and controlThis partnership allows us to combine our deep domain expertise with Docentric’s powerful technology, enabling our customers to gain better control over their business documents and streamline their D365FO landscape.

Whether you’re looking to optimize operations or improve document management – FTS Bulgaria and Docentric are here to support your journey.

Here’s to driving successful transformation together!

Материалът FTS Bulgaria joins the Docentric Partner Network е публикуван за пръв път на FTS.

It is planned to introduce the mandatory submission of SAF-T in several stages, with the criteria for companies that will fall within the scope of the regulation in the first stage being the following:

Since 2026, all large enterprises within the meaning of the Law on Financial Reporting, within the scope of the Directorate of Financial Reporting.

Or in other words, companies that exceed at least two of the following indicators:

1) Book value of assets – 50,000,000 BGN;

2) Net sales revenue – 100,000,000 BGN;

3) Average number of personnel for the reporting period – 250 people.

We, at FTS, are completely ready! Our solution is already in the pipeline in pilot projects for Bulgaria.

We are stepping on true expertise – our team has developed and implemented successful SAF-T solutions for clients in Norway and Romania, which gives us confidence and expertise in adapting to Bulgarian regulations.

SAF-T and system versions

We advise all our clients who are still using older versions of their ERP systems to consider the possibility of upgrading to ensure full compatibility with SAF-T standards.

What does FTS advise you?

Check if you are a large enterprise within the meaning of the Law on Financial Instruments and at the same time fall under the GDO Directorate:

If „YES“: Contact us as soon as possible to plan the next steps.

If „NO“: Expect more information about the next steps at our annual FTS event. We will soon announce the exact dates to meet and discuss all your questions.

*In the 2025 budget proposal expected in mid-February, we will also have new, final information on SAF-T, as due to the legal requirement for a 1-year period between announcement and entry into force, it may be postponed from 1/1/2026 to 1/7/2026. We will keep you informed of any changes.

Материалът SAF-T reporting? We’re ready! е публикуван за пръв път на FTS.

We truly believe in the importance of leading the way in all types of automation and optimization, which is why events like M-Files Day are so important to our customers and the entire industry.

Highlights of the event included:

> Florin Dimulescu, M-Files Partner Manager for Europe, Middle East and Africa, talks about “M-Files AI assistants for more productive work in the office”.
> “Automatic recognition and import into ERP of expense documents” presented by Stefan Petrov, M-Files Solution Architect, FTS Bulgaria.
> “Electronic employment records in M-Files. Electronic service and signing of Borika decisions’. Svetlin Savov, M-Files Solution Architect, FTS Bulgaria, and Martin Oresharski, Director of Certification Services, BORIKA AD.
> Milko Poryazov, Cloud Solutions Architect, FTS Bulgaria, took an in-depth look at “Optimizing and protecting M-files using Microsoft Azure Cloud”.
> “Successfully implemented project with M-Files in Lagardère Travel Retail Bulgaria”. Story by Hristo Zakhov, IT Manager, Lagardere Bulgaria.

Thank you to all our customers who joined us for M-Files Day, engaging in valuable discussions and encouraging collaboration for our shared success. For more information about M-Files you can visit the following section.

FTS Bulgaria expresses its sincere gratitude to all presenters and participants in our recent M-Files Day 2024 event!

Материалът FTS Bulgaria presented M-Files Days 2024 е публикуван за пръв път на FTS.

At the conference held on October 8, 2024, leading experts discussed main highlights on the topic of “Efficient and ecological transport and distribution”, and the colleague from FTS Bulgaria Todor Kanchev, Dynamics 365 BC Product Manager, shared details about the story behind the success of FTS Bulgaria.

For more than 30 years, FTS has been working hard to support the business and technological leadership of companies. For over 17 years, FTS has been imposing Navitrans as the successful ERP solution for numerous transport and logistics companies, one of which is WTO, which has achieved growth of over 10 times over the last 10 years.

Nikolay Nikolov, manager of the WTO Group, shared in detail the benefits of the implementation of Navitrans and talked about the WTO 2030 plan and the expected success from expanding the company’s activities to other continents, precisely with the help of technology.
He emphasized the importance of the link between quality technology and good partnership for the sake of development. And so together we grow many times more!

The conference is held annually, and this year’s theme was: “We deliver the future – innovative and competitive.”

The hosts from Bulgarian Transport Press had taken care of the comfort of all participants, and the topics were more than interesting.

Материалът FTS Bulgaria took part in the 12th Logistics Business Conference е публикуван за пръв път на FTS.

Материалът Celebrating 30 Years of Excellence: FTS Team Member Testimonials е публикуван за пръв път на FTS.

While modernizing its business processes, a company may decide to look for more effective ways to manage its business which leads to the start of a choice and a new ERP system. The existence of more and more cloud-based solutions in the ERP market also helps to make a faster and more flexible choice of a system that can be upgraded and follow the company’s development.

Most often, companies decide to replace their ERP system for two reasons. One reason is when a company has undergone various merger or acquisition processes by another company and inherited different and heterogeneous old systems. The most rational choice in this case is to merge all data into one, complete system.

The other reason is when the ERP system is already outdated as functionality. The solution is imperative when the current ERP system is no longer supported, there are too many re-works, or the system infrastructure costs are too high.

Another reason to replace the ERP solution you use is when the functionality of the system is not sufficient to meet the requirements of the company and its plans to develop and/ or enter new markets.

Here are six clear signals that it’s time to replace your ERP system:

1. • Accumulation of task performance inefficiencies.
   • Customer requirements cannot be met.
   • The workplace dynamics change – many offices with different locations.
   • Employees are increasingly mobile, the information should follow them and allow them flexibility.
   • You do not have access to up-to-date information at any time.
   • The ERP system you have does not comply with changing regulations.

If you are going to replace the ERP system in your organization, we can help you with our experience and expertise. FTS is a business software implementation company with over 29 years of experience. Among our strengths are our willingness to provide the latest technology solutions to our clients, our team of professionals and our dedication to make every project a success.

Interested or want to know more about how you can benefit from FTS Solutions?

Please, choose the office and contact us here.

Read and follow us on LinkedIn.

Материалът When Is It Time to Replace your ERP System? е публикуван за пръв път на FTS.

The online edition was opened by Stanimir Kostov – Executive Director of FTS Group. Kalin Dimchev – Country Manager Lead in MC Region, Country Manager Bulgaria at Microsoft – also took part in the event.

During the event, participants discussed a number of interesting topics related to Dynamics 365 Business Central Online such as advantages of the cloud ERP system, total cost of ownership, differences compared with the on-premise solution, return on investment. The participants also explained the transition process from the previous version of Business Central / Navision. They provided more information about the applications available оn Microsoft AppSource and shared with the audience how FTS is already successfully helping a number of companies in their transition to cloud ERP software.

 On the part of FTS in the discussion took part also: 

Iskra Todorova – Dynamics 365 Operations Manager, FTS Bulgaria

Todor Kanchev – Product Manager, Microsoft Dynamics 365 Business Central, FTS Bulgaria

Mariya Rasheva – Project Manager, Microsoft Dynamics 365, FTS Bulgaria

Milko Poryazov – Solution Architect, FTS Bulgaria

To watch the full recording of the event, please register at the following link HERE.

Материалът Dynamics 365 Business Central Online Official Launch for Bulgaria Presents the Capabilities of the Cloud Solution е публикуван за пръв път на FTS.