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Dynamics 365 Sales is part of Dynamics 365 series of applications. It is based on the former Dynamics CRM.
Free up more time for selling with a streamlined sales process that’s supported by familiar and cohesive tools and intelligent optimization.
Keep the focus on relationships with unified sales solutions and data across LinkedIn Sales Navigator and Dynamics 365 Sales.
Identify and replicate successful sales calls with conversation intelligence and help sales teams sell smarter.
Drive innovation with adaptable and scalable sales solutions that are easy to tailor, extend, and connect to other applications and services you already use.
With Dynamics 365 for Sales you can use built-in predictive analytics and digital intelligence to anticipate customer needs, personalise the sales process and sell more, faster. Get the most from your data. Pinpoint leading indicators and identify prospects with the greatest potential.
Take action with confidence. Derive meaningful intelligence from large amounts of complex data to deliver simple to understand, actionable insights that are in context of the customer relationship.
Increase sales velocity by identifying prospects most likely to buy based on predictive intelligence
Reveal specific information about accounts and opportunities based on email, calendar, and Dynamics 365 data
Understand customer behavior, trends, and potential value. Your sales team will be ready to build and develop customer relationships, regardless of how customers engage with you.
Increase revenue, boost productivity, gain key insights, and reduce costs when you automate your sales processes through a highly intuitive interface and Microsoft Office-embedded capabilities.
Accelerate your sales performance with real-time analytics based on historical data and predictive information. Inspire, onboard, coach, and motivate your team to achieve more through fun, engaging competitions.
Enrich account, contact, and lead data with contextual third-party firmographics, news, and compelling events for both B2B and B2C business models.
Increase response rates through warm introductions from colleagues who are already emailing, meeting, and collaborating with prospects.
Keep track of contacts and visualize relationships among contacts with interactive org charts.
Concentrate on selling with sales playbooks that contain repeatable, winning sales techniques and contextual reference materials.
Collaborate on deals across functions and geography with customer information and document sharing directly from Microsoft Teams, a modern hub for chat, meetings, documents, and business applications.
Help sales managers drive performance with pipeline analysis, deal insights, relationship analytics, and conversation intelligence.