Elmark Holding Preferred Microsoft Dynamics NAV for Its Dynamic Business - FTS

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Success Story

Elmark Holding Preferred Microsoft Dynamics NAV for Its Dynamic Business

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The rapid company growth required the implementation of an integrated business management system. Elmark decided to select Microsoft Dynamics NAV and the company integrator – FTS Group.


The company entered the international market, which led to the need of using an integrated management system to reflect the company policy, lead to costs reduction, and guarantee the supplies planning.


Microsoft Dynamics NAV offers rich functionality regarding the planning of the supplies and the manufacturing, as well as CRM, logistics and warehouse management, financial management, reports and analyses.

Along with the implementation of the system, Elmark launched a program to unify its activities and trade policies to improve the organization and to guarantee the smooth implementation of the software system. Some features of the system were modified so it could adapt to the specific requirements of the company.

Additional settings and changes were developed in the existing module Sales so that the customers of Elmark can receive a better experience. Special attention was paid to the processes of reclamation, issuing packing lists, setting a database for customs references, accepting individual orders for manufacturing of electrical appliances, management and synchronization of materials. The planning module of Microsoft Dynamics NAV fully met the requirements of Elmark for accurate and up-to-date information for planning the expected sales and supplies.

During 2009 the company continued its growth, and this led to further implementation of the system in Elmark’s offices in Romania, Serbia and Croatia.

After that, the implementation of the Manufacturing module followed in Elmark Industries, a manufacturing company with a modern warehouse, part of Elmark Group.

At last, the FTS Team started executing the process of consolidation in the holding structure of the company.


  • Planning of the supplies and calculation of the expected quantities
  • Unified policy regarding the customer contracts, prices, discounts and payment terms
  • Consolidation of the company data
  • Successful CRM management

Microsoft Dynamics NAV allowed the executives to consolidate information of all companies in Elmark Group, no matter in which country the office is situated or what currency it works with.

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Elmark Holding was established in 2000 and now is licensed for the manufacturing of a full range of professional low-voltage electrical equipment, lighting and installation products.

The company has been developing a large distribution network for 60+ countries, broadened the products portfolio up to 10000+ items, entered new markets, and opened its offices in 11 countries.

By implementing Microsoft Dynamics NAV (Business Central), Elmark Holding has achieved consolidation of the information and better control.

Kremena Nedeva, Administrative Director

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