Microsoft Partner of the Year 2023 for Bulgaria. Learn more
year of the project
sq. m. retail space
The management company of the shopping center uses the M-Files ECM system to manage contracts and purchase documents, as well as to automate the management of maintenance works of the assets.
About choosing M-Files
“The company’s goal was to move away from paper document flow and switch to electronic. All our documents are coordinated electronically, we have practically stopped putting physical signatures, and now we use only electronic signatures.
We are very scrupulous in choosing software products. What we choose should work for us. Now, M-Files works very well. We are very satisfied. We have converted our archival documents into electronic form. It is recommended for the mall management company not to store documents in the office in case of emergencies. And the electronic storage fully meets our requirements”.
About the warehouse document solution based on M-Files platform
“We asked FTS to make an app for the warehouse. Georgia has certain requirements for warehouse document workflow, for issuing documents. And we would really like to integrate this with one system so as not to increase the number of software products for employees. And we managed to do it, we have a warehouse based on M-Files.
As a user who studied everything very thoroughly at the start of implementation, I can say why we made this decision. As I understand it, M-Files is a system of cards, like a filing cabinet, you pull out a drawer and then look at cards that have some records on them. This was the basis for the fact that even the warehouse system can be transferred to M-Files. M-Files is a very versatile system”.
About flexibility and mobility of M-Files
“I think that it is a great alternative, especially during the period of remote work. Half of the companies are sitting at home, and we have a tool to demand the performance of those tasks that are needed daily from employees.
We save time, this is a working tool. I mainly use it on my tablet, because when you move around a lot and employees ask you to urgently approve something, it is very quickly to do it both from the phone and from the tablet. It is a very convenient and a flexible system. Find out more about it and try to implement something small, and you will like it”.
Back to customersABOUT TBILISI MALL
Tbilisi Mall is the largest shopping and entertainment center in the South Caucasus, built according to international standards. The mall occupies 4 floors with a total area of about 72,000 sq. m.
Tbilisi Mall has been managed by Rakeen Uptown Development.
We save time, this is a working tool. I mainly use it on my tablet, because when you move around a lot and employees ask you to urgently approve something, it is very quickly to do it both from the phone and from the tablet. It is a very convenient and a flexible system.
Aleksey Mescheryakov, Property and Project Manager
