Thanks to operational relief, we continue our three-fold growth compared to the same period last year.
In the transport and logistics sector, where dynamics are high and competition is global, companies that develop and establish new solutions and standards, transform the organization and operations, introduce innovations, following global trends and standards in people and supply chain management stand out. Such is the example of ZMT Group – a fast-growing company with a vision and a consistent approach to modernization – and its partnership with FTS Bulgaria, a leader in the implementation of Microsoft enterprise solutions in Southeast Europe.
From growth to the need for centralized management
FTS Bulgaria’s client ZMT Group is a well-known name in the sector with active operations in areas such as Germany, Italy, Austria and Belgium. With its own modern fleet and a focus on service quality, the company provides comprehensive logistics solutions – for both road and sea transport, covering global markets.
However, as the scale grew, the management team faced the challenge typical of many companies, namely the lack of an integrated system that would unify operations, reporting and customer communication. FTS as an integrator encountered disparate spreadsheets and isolated software solutions that slowed down processes, increased the risk of errors and limited the opportunities for strategic analysis of our client.
Choosing an ERP with industry specificity
The solution came in the form of Navitrans – an ERP system developed specifically for transport and logistics companies and integrated on the stable foundation of Microsoft Dynamics 365 Business Central. The choice was strategic: the platform offers ready-made industrial functionalities without the need for expensive modifications, allowing for quick implementation in a real environment.
“Navitrans did not just integrate with our processes – it upgraded them. Now we have a centralized platform that gives us full visibility, automates routine tasks and increases our reactivity towards customers and partners,” share ZMT Group.
Implementation with a focus on practice and flexibility
The implementation process, led by FTS Bulgaria, takes place in a spirit of collaboration and continuous feedback. Tests, adaptations and trainings are carried out in parallel, and the system is adjusted according to real needs – from planning and allocation of courses to automatic generation of waybills and invoices.
According to FTS, ZMT Group stands out as a client with a vision and a proactive approach. “We worked as a team. They knew what they wanted to achieve, and we provided them with the technological framework and expertise to make it possible,” FTS comments.
Real results: speed, transparency and efficiency
In the first weeks after the launch, ZMT reports serious improvements:
• Report generation – from tens of minutes of manual work to seconds with a few clicks.
• Shipment traceability – at every stage of transport, in real time.
• Customer service – faster response and transparent communication.
These results confirm that ERP systems are not just reporting tools – they are a strategic asset that supports the management of logistics processes in real time.
Navitrans: Built for transport
Navitrans combines ERP stability with vertical specificity:
• Freight management by route
• Quotation, planning and execution
• Transportation revenue and costs
• Financial reporting and document flow
All this in one platform, without the need for external integrations. This facilitates not only daily operational work, but also long-term strategic management.
Looking into the future
Both FTS Bulgaria and ZMT Group are adamant that ERP solutions will continue to evolve. The expectations are that the systems will become increasingly intelligent – artificial intelligence, predictive analytics and automated solutions are already built in, which will become increasingly active “participants” in the business.
ZMT is a fast-growing company specializing in international transport and logistics. They have been on the Bulgarian market for more than 10 years. They also have our own fleet, operating mainly from/to Germany, Italy, Austria/Belgium. ZMT also has experience in the field of sea transport and can offer logistics solutions for FCL/LCL shipments to/from Europe, Asia, Africa, North America, South America, Australia/New Zealand.
Back to customers"We would recommend Navitrans and the FTS team to any logistics company that wants to grow sustainably. This is not just software, this is a strategic business solution." — ZMT Group
Atanas Dichovski
