Among the main activities of Enterprise Communications Group are developing, supplying, installation, integration and maintenance of different projects for telecommunication and IT solutions, which are suitable for small, medium and large companies as well as government institutions.
The goal of Microsoft Dynamics ERP system implementation was more effective management and strict control over the portfolio of different large projects.
ABOUT THE CHALLENGES
In 2011, Siemens Enterprise Communications, a global supplier of solutions for corporate communications offered a global program for changing the current business models in more than 20 countries around the world. As part of this initiative, Siemens Enterprise Communications in Bulgaria became an independent entity with a new name – Enterprise Communications Group.
With all these organizational changes in the company, a necessity of an integrated system came up. The system was planned to help the company manage, control and analyze its business activities. The solution had to be a flexible system, which could be quickly and easily implemented, and to offer the opportunity to add other modules and functionalities in the future. After a thorough analysis of the offered solutions, Enterprise Communications Group (ECG) selected Microsoft Dynamics AX ERP and the company-integrator FTS Bulgaria.
ABOUT THE SOLUTION
The solution is based on Microsoft Dynamics AX ERP with modules on financial management, purchases, sales, projects, etc.
The focus during the implementation was on the Projects module, where all the different activities of the company are included building new networks, service maintenance according to the different contracts and service agreements. In this module, all the direct sales of materials are included so that the trade and business processes in the company would be unified.
Another important business process included in the system is the management of intercompany expenses. Together with the system integration, an internal reengineering of this process has been conducted. The purchasing of materials and services for the company has been centralized, and each cost is preliminarily approved on several levels.
- Strict control and reporting of the projects and the internal company expenses
- Integrated business processes between the different departments of the organization
- Better operation management, planning and analysis
Microsoft Dynamics AX ERP in Enterprise Communications Group has shown a positive effect on the whole business performance of the company and has improved the organization and communication between the different departments. Back to customers